Service Categories
A complete continuum of psychological care — from individual sessions to group, family, and community-based therapy.
Individual Therapy for Adults
One-on-one counselling for adults addressing stress, anxiety, depression, trauma, life transitions, and personal growth.
Individual Therapy for Children
Age-appropriate therapeutic support helping children work through emotional, behavioural, and developmental challenges.
Play Therapy for Children
Creative, child-led therapy using drawing, storytelling, and play to help children express and process feelings.
Couples & Marital Therapy
Supporting partners to rebuild communication, resolve conflict, and strengthen healthy relational patterns.
Family Therapy
Addressing relational dynamics, blended-family adjustment, parenting concerns, and intergenerational issues.
Group Therapy
Therapist-led groups offering shared support, psycho-education, and peer connection in a safe environment.
Children's Group & Psycho-Education
Structured group sessions teaching emotional skills, social skills, and resilience to school-aged children.
Psychometric Assessment
Standardised psychological screening and evaluation — including aptitude, personality, and clinical assessments.
EAP Legal & Financial Advice
Through our EAP — qualified attorneys and financial advisors offering employees confidential, practical guidance.
All Services
Fees Per Session
All fees are charged in accordance with rates recommended by the Board of Healthcare Funders of Southern Africa (BHF). Sessions are 51–60 minutes in duration. NHRPL billing code: 81308.
Medical Aid Clients
R550.10 – R1,039.30
per session (VAT inclusive)
- Claims submitted electronically on your behalf
- Rates differ between schemes and are amended annually
- Client's responsibility to confirm benefits before therapy
- Medical Aid does not cover missed appointments
Private Clients / Walk-Ins
Initial session
Follow-up sessions
- Medical Aid clients may opt for cash at reduced rate
- Fee payable after each session
Sliding Fee Scale
A sliding fee scale is available for qualifying uninsured or underinsured clients who cannot afford standard fees. This is a personalised discount tailored to the client's financial situation, allowing access to psychological services at a reduced cost.
After-Hours Services
After-hours services are charged at the same rate as normal-hour services. There is no additional surcharge for after-hours consultations.
Payment Methods
- Cash — payable after each session
- Electronic Fund Transfer (EFT) — payable after each session
- Medical Aid — claims submitted electronically on your behalf
- International Health Insurance — clients outside South Africa may be eligible for partial or full reimbursement
Cancellation & Rescheduling Policy
- Appointments must be cancelled or rescheduled no later than 24 hours in advance
- Late cancellations, missed appointments, or no-shows may be charged in full
- In accordance with the Consumer Protection Act No. 68 of 2008
- Medical Aid will not reimburse missed or late-cancelled appointments
Appointment reminders are sent via SMS from the Sterkcare office ahead of each scheduled appointment.
Legal Contract
A legal contract will be signed prior to the first session to ensure confidentiality and commitment to payment regulations.